Privacy Policy

Welcome to Social Spark ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website ([https://www.google.com/url?sa=E&source=gmail&q=YourWebsiteAddress.com]), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. What Information Do We Collect?

  • Personal Information You Disclose to Us: We collect personal information that you voluntarily provide to us when you register an interest in obtaining information about us or our products, when you purchase products, or otherwise contact us. This information may include:
    • Name and Contact Data (such as email address, mailing address, phone number).
    • Credentials (such as passwords, password hints for account setup).
    • Payment Data (Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your payment data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. We do not directly process or store your full credit card information).
  • Information Automatically Collected: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

2. How Do We Use Your Information?

We use personal information collected via our Services for a variety of business purposes described below:

  • To Fulfill Orders: To process your transactions, manage your orders, deliver digital products, and provide customer support.
  • To Send Administrative Information: To send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To Send Marketing and Promotional Communications (with your consent): We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this aligns with your marketing preferences. You can opt-out of our marketing emails at any time.
  • To Improve Our Services: To analyze usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To Protect Our Services: As part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
  • For Other Business Purposes: Such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • Shopify: Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform. Your data is stored through Shopify's data storage. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Payment Processors: We share payment data with payment processors as necessary to complete transactions.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We do not sell, trade, or rent your personal identification information to others for their marketing purposes.

4. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organizational and technical security measures. Our website is hosted on Shopify, which implements industry-standard security measures. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

5. Do We Use Cookies and Other Tracking Technologies?

Yes, we may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, or can be detailed here). Our Shopify store uses cookies to help keep track of cart contents and other user experience elements.

6. What Are Your Privacy Rights?

Depending on your location (e.g., Canada, EEA, California), you may have certain rights regarding your personal information, such as:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us.

7. Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in some jurisdictions), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

10. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Social Spark [Your Email Address for Privacy Inquiries]